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FAQs
Frequently Asked Questions
AS FEATURED ON
What services does Lousso Designs offer?
Lousso Designs specializes in custom upholstery, reupholstery, and custom furniture for residential and commercial spaces. Our expertise includes banquettes, sectionals, sofas, love seats, chairs, ottomans, slipcovers, custom cushions, custom pillows, and built-in seating, as well as custom drapery and window treatments. We also provide upholstery solutions for interior designers, restaurants, hotels, offices, and retail spaces. Whether it’s a single chair or a full-scale installation, our artisans ensure exceptional craftsmanship.
What services does Lousso Designs offer?
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Quote & Consultation – Provide project details, and we’ll send an estimate tailored to your needs.
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Fabric Selection – Choose from our in-house collection or provide your own fabric (COM).
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Approval & Deposit – Secure your project with a 50% deposit, after which we will create a detailed work order outlining all specifications for your approval and signature before production begins.
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Production & Quality Check – Our team meticulously handcrafts your piece, ensuring it meets our quality standards. Before leaving our facility, every item undergoes a thorough quality check to confirm all specifications have been met.
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Project Acceptance & Final Balance – Before any piece leaves our shop, the customer must complete a Project Acceptance Form to confirm that all specifications match the approved work order. Once the project is accepted, the final balance must be paid before scheduling pick-up, delivery, or installation.
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Delivery & Installation Acceptance – If your order includes delivery or installation, you will receive a Delivery Acceptance Form upon receipt of your items. This confirms that your piece has arrived in good condition and that the installation (if applicable) has been completed to your satisfaction.
Do you offer delivery and installation?
Yes! Delivery and installation are available, with pricing based on your location and project
Can I provide my own fabric (COM - Customer’s Own Material)?
Yes! We accept COM fabrics, though we strongly recommend discussing suitability with us first. Some materials may not be ideal for upholstery due to durability, stretch, or backing.
How do I choose fabric?
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Self-Guided Showroom Visit (Before Deposit) – If you’d like to review our fabric selection before making a commitment, we welcome you to schedule a visit to our Canton showroom.
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In-Shop Design Consultation (After Deposit) – Once your deposit is placed, we can schedule a complimentary design consultation to finalize selections. Please note that available slots are limited and tend to book up quickly. Before your appointment, you’ll have the opportunity to fill out a brief survey to help us understand your style and preferences.
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Fabric Sample Mailer (After Deposit) – After placing a deposit, we can send up to 10 fabric samples to your home at no cost. Additional samples beyond this will be $3 per sample. Before shipping, we’ll provide a quick survey so we can tailor the selection to your preferred colors, textures, and overall aesthetic.
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📞 (781)-444-0224
✉️ Info@LoussoDesigns.com
⏰ Monday - Friday 8:00am - 4:30pm
Boston Showroom
148 Dorchester Ave,
Boston, Ma, 02127
Canton Workroom
480 Neponset St, Building 12A
Canton, Ma, 02021
Join Our Trade Program!
Rush Order
Expedite projects to meet any deadline – we pride ourselves on our commitment to timeliness!
Price Match Promise
Make use of Trade Pricing, Cost Engineering and Price Matching to meet any budget and beat any local workroom!
Furniture Design Consulting
Clients can rely on our team as an extension of their own design team, offering expert guidance, personalized recommendations, and seamless collaboration to bring their vision to life.